At gan88, your privacy is a fundamental commitment, not an afterthought. This Privacy Policy explains in plain terms what personal data we collect, why we collect it, how it is used and protected, and what rights you hold as a Member. We encourage you to read it in full before creating an Account.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below. Capitalised terms not defined here carry the meanings assigned to them in the gan88 Terms & Conditions.
gan88 acts as the data controller in respect of all Personal Data collected through the Platform. As data controller, gan88 determines the purposes for which and the means by which Personal Data is processed. All data processing activities described in this Privacy Policy are conducted under gan88's direct responsibility.
If you have any questions about how your Personal Data is handled, or if you wish to exercise any of your data rights described in Section 12, please contact our Data Privacy team using the details provided in Section 15.
International Operations: gan88 operates under international licensing standards and processes data in accordance with recognised global privacy frameworks. While the Platform is specifically designed for players based in Indonesia, our data protection commitments meet or exceed the standards expected of international-grade online betting operators.
gan88 collects only the data necessary to deliver the Services, comply with legal obligations, and maintain a safe and fair gaming environment. The categories of Personal Data we collect are as follows:
Principle of Data Minimisation: gan88 does not collect Special Categories of Personal Data (such as biometric data, racial or ethnic origin, religious beliefs, or health information) unless specifically required for responsible gaming interventions or legally mandated KYC processes. We do not collect data beyond what is required to deliver the Services.
Personal Data is collected through the following means:
The table below sets out the primary purposes for which gan88 processes your Personal Data, together with the categories of data involved and the applicable legal basis for processing.
gan88 processes your Personal Data on one or more of the following legal bases:
gan88 does not sell, rent, or trade your Personal Data to any third party. Personal Data is shared only in the following circumstances and only to the extent strictly necessary:
We engage third-party providers who process data on our behalf under binding data processing agreements. These include:
gan88 may disclose Personal Data to competent authorities, law enforcement bodies, or regulatory entities where we are legally compelled to do so, or where disclosure is necessary to prevent, detect, or prosecute fraud, money laundering, or other criminal activity.
In the event of a merger, acquisition, or sale of all or part of gan88's business, Personal Data held by gan88 may form part of the transferred assets. You will be notified of any such transfer and any resulting changes to this Privacy Policy in advance.
No Sale of Data: gan88 will never sell your Personal Data to advertising networks, data brokers, or marketing aggregators. Promotional communications from gan88 are sent exclusively in relation to our own products and services, and only where you have provided consent.
Some of the Third-Party Providers engaged by gan88 — particularly game studios and analytics platforms — may process data on servers located outside Indonesia. Where such international transfers occur, gan88 ensures that appropriate safeguards are in place, including:
By using the Platform and agreeing to this Privacy Policy, you acknowledge that your Personal Data may be transferred to and processed in countries outside your country of residence, subject to the safeguards described above.
gan88 retains Personal Data only for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Our default retention periods are as follows:
Upon expiry of the applicable retention period, Personal Data is securely deleted or permanently anonymised so that it can no longer be associated with any identifiable individual.
gan88 implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, alteration, disclosure, or destruction. Our security infrastructure includes:
Your Responsibility: While gan88 takes every reasonable precaution to protect your data on our end, you are responsible for maintaining the confidentiality of your Account credentials. Do not share your password with any third party. If you suspect your Account has been compromised, contact our support team immediately.
The gan88 Platform uses cookies and similar technologies to deliver core functionality, maintain session state, and analyse Platform performance. The types of cookies we use are as follows:
These cookies are essential for the Platform to function correctly. They maintain your login session, preserve your game state between pages, and support security features such as CSRF protection. These cookies cannot be disabled without impairing core Platform functionality.
With your consent, gan88 uses first-party analytics cookies to understand how Members navigate the Platform — including which pages are visited most frequently, where users encounter difficulties, and how long sessions last. This data is used in aggregate and anonymised form to improve the user experience. Individual-level analytical data is not shared with third parties.
Functional cookies remember your preferences, such as your preferred display settings and game category, so you do not need to reconfigure them on each visit. They do not track your activity across other websites.
You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain Platform features. gan88 does not use third-party advertising or retargeting cookies.
As a Member and data subject, you hold the following rights in respect of your Personal Data held by gan88. We are committed to honouring these rights promptly and without undue restriction.
To exercise any of the above rights, please contact our Data Privacy team at [email protected] with the subject line "Data Rights Request" and your registered Account email address. We may request proof of identity before processing your request.
The gan88 Platform is strictly intended for adults aged 21 and over. We do not knowingly collect Personal Data from any person under the age of 21. As part of our registration process, all Members are required to confirm that they meet the 21+ age requirement, and age verification through KYC documentation may be requested at any time.
If gan88 discovers or is notified that a person under the age of 21 has accessed the Platform and provided Personal Data, that data will be immediately deleted, the Account permanently closed, and any associated balances handled in accordance with applicable law.
Parental Advisory: If you are a parent or guardian and believe that a minor in your care has accessed the gan88 Platform or provided Personal Data, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay. Consider using parental control software to restrict access to online gambling platforms on shared devices.
gan88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory guidance. When material changes are made, we will notify active Members by email and by displaying a prominent notice on the Platform. The revised Policy will take effect 7 days after the notification date, or immediately where changes are required to address an urgent security issue or comply with a legal obligation.
We encourage you to review this Privacy Policy periodically. The "Last updated" date displayed at the top of the page indicates when the most recent revision was made. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way gan88 handles your Personal Data, please reach out to our team through the following channels:
When submitting a data rights request or privacy enquiry, please include your registered Account email address and a brief description of your request. We may ask for proof of identity before acting on sensitive requests.
Our Privacy Standards
At gan88, data privacy is built into the foundation of our platform — not bolted on as an afterthought. Here is what every Member can count on.
Your Personal Data is never sold, rented, or traded to third-party advertisers, data brokers, or marketing networks. gan88 monetises through games, not your private information.
Every byte of data transmitted between your device and gan88 is protected by industry-standard SSL encryption. Your login credentials, payment details, and personal information are fully secured in transit.
Identity verification is conducted exclusively for legal compliance — age verification (21+), AML screening, and fraud prevention. Your KYC documents are stored securely and never shared beyond authorised verification partners.
Access, correct, export, or request deletion of your Personal Data at any time. Withdraw marketing consent with a single request. gan88 respects your data rights and responds within 30 days of any verified request.
All financial transactions are processed in Indonesian Rupiah (IDR) through your nominated bank (BCA, BRI, BNI, Mandiri, etc.) or e-wallet (OVO, DANA, GoPay) under strict confidentiality obligations.
Promotional emails and SMS messages are sent only to Members who have explicitly opted in. You can withdraw this consent at any time without affecting your Account status or access to any game or service.
Your data is protected. Your privacy is guaranteed. Join thousands of Indonesian players who trust gan88 for a secure, fair, and thrilling online betting experience — from sportsbook to slots to live casino.