These Terms & Conditions govern your use of the gan88 platform and all services offered therein. By accessing or using gan88, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. Please read them carefully before proceeding.
In these Terms & Conditions, the following terms shall have the meanings set out below unless the context requires otherwise:
Access to and use of the gan88 platform is strictly subject to the following eligibility criteria. By registering an Account or otherwise using the Services, you represent and warrant that you meet all of the following conditions:
Age Verification: gan88 enforces a strict 21+ policy. Any Member found to have provided false date-of-birth information during registration will have their Account immediately suspended, all winnings forfeited, and their deposited balance returned subject to identity verification. Any person under 21 who has gained access to the platform must cease use immediately.
To access the full range of gan88 Services, you must complete the registration process and open a Member Account. During registration, you are required to provide accurate, complete, and current information, including a valid email address, mobile number, and date of birth. Providing false or misleading information at registration constitutes a material breach of these Terms & Conditions.
Each individual is permitted to hold one Account only on the gan88 platform. Opening multiple Accounts — whether under the same name, different names, different email addresses, or different payment methods — is strictly prohibited. gan88 reserves the right to merge, suspend, or permanently close any duplicate Accounts and to void all associated transactions upon discovery.
You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your Account credentials with any third party. You agree to notify gan88 support immediately if you suspect unauthorized access to your Account. gan88 shall not be liable for any loss or damage arising from unauthorized use of your Account where such use resulted from your failure to maintain credential security.
gan88 reserves the right to request identity verification documents at any time, including but not limited to a government-issued photo identification (KTP, passport, or equivalent), proof of address, and proof of payment method ownership. Failure to provide satisfactory documentation within the requested timeframe may result in Account suspension and delay of pending withdrawal requests.
Document Submissions: All KYC documents must be submitted in a legible format. Edited, altered, or fraudulent documents will result in permanent Account closure and may be reported to relevant authorities.
gan88 supports deposits and withdrawals exclusively in Indonesian Rupiah (IDR) via the following channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and the e-wallets OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions are processed directly in Rupiah with no currency conversion charges applied by gan88.
Important: gan88 strongly advises Members never to deposit funds they cannot afford to lose. All deposits are made voluntarily and with full understanding of the financial risk involved in online betting. If you are concerned about your gambling habits, please visit our Responsible Gaming page.
From time to time, gan88 may offer Members bonuses, free bets, free spins, reload offers, cashback promotions, and other incentives ("Promotions"). All Promotions are subject to the specific terms and wagering requirements set out at the time each Promotion is offered. In the event of any conflict between specific Promotion terms and these general Terms & Conditions, the specific Promotion terms shall prevail.
Unless stated otherwise in a specific Promotion's terms, the following default wagering requirements apply:
gan88 reserves the right to void bonuses and associated winnings, and to suspend or close Accounts, where it reasonably determines that a Member has engaged in bonus abuse. Bonus abuse includes, but is not limited to: opening multiple Accounts to claim the same Promotion, placing low-risk hedging bets designed to fulfill wagering requirements without genuine gameplay risk, using automated betting software in conjunction with bonus funds, and colluding with other Members to exploit Promotional offers.
All bonus credits and associated wagering requirements expire within 30 calendar days of the bonus being credited to a Member Account, unless a different expiry period is specified in the applicable Promotion terms. Expired bonus funds are forfeited and cannot be reinstated.
All sports bets placed on gan88 are subject to the applicable league and event rules at the time of settlement. Odds are displayed in decimal format and may change between the time a bet is placed and the time it is confirmed. In the event of a system error resulting in incorrect odds being offered, gan88 reserves the right to void affected bets and return stakes to the Member's Account. Mix parlay (multi-leg accumulator) bets require all legs to be settled as winners; a single void leg will reduce the parlay to the remaining legs.
Live dealer games on gan88 are operated by licensed third-party providers including Evolution Gaming and Pragmatic Play. The outcome of all live casino games is determined by certified random number generation or physical game equipment (cards, roulette wheel) under continuous video surveillance. gan88 accepts no responsibility for interruptions to live game streams caused by provider-side technical issues; bets placed before a confirmed disconnection will be settled according to the game result recorded by the provider.
All slot and RNG-based games available on gan88 use certified random number generators audited by independent testing laboratories. Return-to-player (RTP) percentages for each game are provided by the respective game studio and are available on request. gan88 does not manipulate RTP settings for individual Members or Account types.
Crash games, including titles such as Aviator by Spribe, use a provably fair algorithm. The multiplier at which each game round ends is determined by a cryptographically verifiable seed, the fairness of which can be independently confirmed by Members. Full provable-fairness documentation is available within each crash game's interface.
Members are strictly prohibited from engaging in any of the following activities in connection with their use of the gan88 platform:
Consequences: Any Member found to have engaged in prohibited conduct will have their Account immediately suspended pending investigation. Confirmed violations will result in permanent Account closure, forfeiture of all balances (subject to applicable law), and may be referred to relevant law enforcement authorities.
All content on the gan88 platform — including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, software, and the overall design and layout of the platform — is the property of gan88 or its licensed content suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the platform solely for your personal, non-commercial entertainment purposes. This license does not permit you to reproduce, distribute, modify, display, perform, create derivative works from, or commercially exploit any content from the gan88 platform without our prior written consent.
Your privacy is important to us. The collection, storage, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using the gan88 platform, you consent to the processing of your personal data as described in the Privacy Policy.
In summary, gan88 collects personal data for the purposes of Account management, identity verification (KYC), payment processing, fraud prevention, and responsible gaming compliance. We do not sell your personal data to third parties. Data is shared only with authorized service providers and regulatory bodies as required by law.
To the fullest extent permitted by applicable law, gan88 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to:
In all cases, gan88's total aggregate liability to any Member in connection with these Terms & Conditions shall not exceed the total amount deposited by that Member in the 30 days immediately preceding the event giving rise to the claim.
Nothing in these Terms & Conditions excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.
You may request the closure of your gan88 Account at any time by contacting our support team. Upon closure, any remaining balance (after deduction of pending wagering requirements and unsettled bets) will be returned to your registered payment method within 5 business days, subject to completed KYC verification.
gan88 reserves the right to suspend or permanently close any Member Account at any time, with or without prior notice, for reasons including but not limited to: breach of these Terms & Conditions, suspected fraudulent activity, failure to complete KYC verification within a stipulated timeframe, or operational decisions made by gan88's management. In cases of closure for cause, gan88 reserves the right to withhold balances pending investigation.
Members who feel that their gambling may be becoming problematic are encouraged to use the self-exclusion tools available on the platform. Self-excluded Accounts will be closed for the duration of the exclusion period chosen by the Member. gan88 will make reasonable efforts to prevent re-registration during an active self-exclusion period. For further guidance, please visit our Responsible Gaming page.
gan88 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, we will notify active Members by email or by displaying a prominent notice on the platform. The updated Terms & Conditions will take effect 7 days after the notification date, or immediately in cases where changes are required by law or to address security concerns.
Your continued use of the gan88 platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the updated terms, you must cease using the platform and may request Account closure as described in Section 11.1.
These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with internationally recognized gaming industry standards and the laws applicable to the gan88 operating jurisdiction.
In the event of a dispute between a Member and gan88, both parties agree to first attempt to resolve the matter through good-faith negotiation via the gan88 support channels. If a dispute cannot be resolved through negotiation within 30 days, either party may escalate the matter to binding arbitration conducted under the rules of a mutually agreed international arbitration body.
Nothing in this clause limits your statutory consumer rights under applicable Indonesian consumer protection law where such rights cannot be contractually waived.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the gan88 platform, please contact our support team through the following channels:
We aim to respond to all written inquiries within 24 hours. For urgent account-related matters, live chat is the fastest resolution channel.
Our Commitments
The gan88 Terms & Conditions are designed not just as a legal framework, but as a practical guarantee of the standards every Member can expect from this platform.
All games on gan88 use certified RNG technology audited by independent laboratories. Sportsbook odds are set to internationally competitive standards. The platform does not manipulate outcomes — ever.
Every deposit, withdrawal, bonus credit, and wager settlement is logged and accessible in your Account transaction history. There are no hidden fees on any gan88-side transaction.
The 21+ age restriction and KYC verification process protect both our Members and the integrity of the platform. These controls exist to prevent underage access and financial fraud.
256-bit SSL encryption, two-factor authentication, and real-time fraud monitoring are standard on every gan88 Account. Your funds and personal data are protected at all times.
Self-exclusion tools, deposit limits, session reminders, and a dedicated Responsible Gaming page are available to all Members. gan88 treats player wellbeing as a genuine operational priority.
Native Indonesian-speaking support agents are available around the clock to assist with disputes, account queries, and any concerns about these Terms. Response time under 2 minutes via live chat.
You've reviewed the terms — now explore everything gan88 has to offer. World-class sportsbook, live casino, slots, and crash games, all with instant IDR payments and round-the-clock support.
21+ only. Gambling involves financial risk. Please play responsibly. These Terms & Conditions are effective as of January 2026.